Frequently Asked Questions

Every product page lists the marketplaces it's available on — Amazon, Flipkart, and our own store — with direct buy links and live pricing for each.

Select pieces (like our personalized photo lamps) support custom text or images at checkout on the marketplace listing. For fully bespoke designs, reach out to us via the Contact section and we'll see what's possible.

Yes — for bulk orders (return gifts, corporate gifting, events), contact us directly rather than ordering item-by-item through the marketplace; we can work out pricing and timelines together.

Delivery timelines are shown at checkout on the marketplace you order from (Amazon/Flipkart), and vary by pin code. Most in-stock items ship within 1–3 business days.

Yes, all products ship pan-India through our marketplace partners. International shipping is not currently available.

Tracking is handled entirely by the marketplace you purchased from — check your Orders section on Amazon or Flipkart for live status.

Returns and replacements follow the policy of the marketplace you ordered from (Amazon/Flipkart) — check the specific product listing for its return window and eligibility.

Yes — our lamps use low-voltage USB-powered LED lighting, which stays cool to the touch and is safe for daily use on a bedside table, desk, or shelf.

See our Care Instructions page for material-specific cleaning and handling guidance.

Most pieces are 3D printed using PLA or PETG, often paired with a solid wood or metal base. Exact materials are listed on each product's spec sheet on its detail page.

Every piece starts as a hand-drawn sketch before being modeled and 3D printed in-house, then hand-finished and assembled before it ships.